Outlive the future












All your questions can be
answered here

We’ve piled up all the good questions that
our visitors and followers asked us

  • How can I receive news and offers from WN LAB Hotel?

    You can be a part of our secret Universe where we share all of our bits and bobs here:
    Subscribe to newsletter at the bottom of the page.

  • What measures have been taken regarding Covid-19?

    The health and wellbeing of our guests and all those who visit our WN LAB Hotel have absolute priority. We are continuously monitoring and following the guidelines of the WHO and local health authorities and act accordingly, taking all necessary health and safety preventative measures. Our sparkling fairies are responsible for executing our comprehensive hygiene strategy, with additional disinfection and strict rules, minimizing the risks for our guests.

  • Payment methods? Card or cash?

    We’re true digital junkies and only accept digital payments for the rooms and any other purchase of services in the hotel. Valid means of payment are EC card, Master Card, Visa Card or Debit Card.   

  • What are the gym and coworking opening hours?

    Well that’s an easy one, it’s 24/7 and just to be sure both are include in your rate! Let’s get to work/sweat 😊

  • What are the opening hours of the WN HUT Restaurant and Bar?

    You can fuel your temple in work days from 07:00 until 22:00 with last orders to be made before 21:00

  • I haven’t received my booking confirmation, what do I do?

    Do not worry! Check your spam folders and if not there either, you can either email us at
    or call us at +359 888 73 93 88

  • What time is check-in and check-out?

    Official check-in/check-out time is at 2pm.Can’t get enough and want to stay longer? Late check-outs are possible upon availability and subject to additional charges of EUR 30 for up to 4 hours, for late stay beyond 4 hours a full room rate shall be charged

  • How do I check in?

    The moment you book your room you will recieve an e-mail that will link you to our app that you can self-check in with. You can also self-check in 24/7 on the ground floor of the WN Lab Hotel. Or if you need assistance you can find a crew member on the 12th floor.

  • What if I arrive late?

    There is no need to worry! We’re flexible on the ground floor you can self check in 24/7.

  • Can I cancel my reservation?

    A guaranteed booking may be cancelled or changed free of charge by the Guest not later than 24 hours before arrival date (date of arrival is considered to start at 12 pm of the respective day of arrival). Changes to guaranteed reservations are subject to availability and different booking terms which might be applied by the Hotel. In case of early cancellation, the Guest is advised to keep its cancellation confirmation in order to prove eligibility to free cancellation.
    In case of a cancellation within 24hours prior to arrival date or in case of a no-show on the day of arrival, the Hotel shall retain the room price for the wholly booked period. To reinforce the obvious, for non-refundable bookings the Hotel shall retain the room price for the wholly booked period For any further information, please read our G&Ts.

  • Can I modify my reservation?

    If you want to modify your booking please contact us

  • How can I make a group booking?

    We also offer corporate rates for all the companies out there in need of stay and use of meeting rooms, as well as group bookings.
    Follow these links and get in touch!

  • Is there parking?

    Yes you can park your ride with us on -2 and it’s included in your stay! Obviously this is subject to availability but we have almost 100 parking spaces!

  • Is breakfast included?

    For our hotel guests our delicious breakfast is always included, our coliving and coworking guests can purchase it onsite. 

  • Are there any shops/supermarkets in the area?

    Our neighbourhood, Studentski grad or Student city, has gathered everything you would want at your doorstep.
    From shops, local markets, pharmacies to clubs and pubs.
    Want to escape the hustle and bustle of the city?
    Just pop out to the park in front of the WN LAB and have a chill afternoon in nature enjoying breathing views of Vitosha Mountain.
    Perfect for walking your pets as well! 

  • How do I get to the WN LAB Hotel?

    Find your way to the WN LAB Hotel
    Metro: The metro station is just next to the airport. One step and you are there! Take the M4 to G.M. Dimitrov and from there it’s a 15min walk to the WN LAB Hotel. 
    Taxi: If you are carrying a lot of luggage, you can always use the taxis in front of the airport. If the traffic is light, it should take around 15min to get there! The price should be around 15BGN.
    Renting a car: If you decide to rent a car, or just are road tripping through Europe with one, do not fear! We have an underground parking just for that occasion. 

  • Are pets allowed?

    Yes of course, we would not want you go anywhere without your favourite pet! For your stay we will charge you an additional cleaning charge of 10euros per week.

  • How do I book a coworking space and what's included?

    Our offering goes way beyond the coworking thing, included in our offer is: 24h/7 access, parking, gym, extra screens, printing 2h meeting room access per day, rooftop terrace and of course the usual suspects such as a kitchen with free coffee, tea and filtered water.
    Of course coworking guests can also enjoy the delights of our onsite WN Hut restaurant and bar serving brekkie, lunch, dinner and everything in between.
    Book your spot now

  • Are pets allowed at the coworking?

    Yes, we welcome all kinds of pets in our coworking space. 

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